General and pre-purchase questions
Email Clearward at ClearwardLiving@gmail.com. Tell us which system you are considering and whether you plan to use the Microsoft Excel workbook or the tested native Google Sheets template.
Order and download support
Open your Etsy purchases, choose the Clearward order, and use the order-help or message option. Include the product name, version number, device, whether you opened the .xlsx workbook or Google Sheets template, and the exact error message.
Prefer Etsy messages?
You can also use the message option in the Clearward Etsy shop. Etsy remains the best place for questions tied to a listing, purchase, download, or refund request.